Shipping policy
Shipping Policy
We aim to make your shopping experience as smooth and convenient as possible. Please review our shipping information below.
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Once your order has been dispatched, it will generally be delivered within 3–7 business days, depending on your location and courier service.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order details. From time to time, we may offer free shipping promotions.
Cash on Delivery
Cash on Delivery (COD) may be available for selected locations. Customers are required to provide a valid phone number and complete address when placing a COD order.
Order Tracking
Once your order has been shipped, tracking information may be shared with you through SMS, WhatsApp, or email, depending on the information provided at checkout.
Delayed Deliveries
While we do our best to deliver orders within the estimated timeframe, delays may occasionally occur due to weather, public holidays, courier issues, or other circumstances beyond our control.
Incorrect Address
Customers are responsible for providing accurate and complete delivery information. We are not responsible for delays or additional charges caused by an incorrect or incomplete address.
Contact Us
If you have any questions regarding your shipment or delivery, please contact our customer support team. We will be happy to assist you.
